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Privacy Policy

What We Collect & How We Use It

When you visit our website, contact us, or make a booking, we may collect personal information such as:

  • Your name, email address, phone number or contact preferences

  • Booking details submitted via OpenTable or email

  • Information you provide through contact forms or enquiry submissions

  • Analytics and usage data collected via cookies (for website performance and improvements)

We use this information to:

  • Confirm and manage bookings or enquiries

  • Communicate with you about your reservation or event

  • Improve the performance and content of our website

  • Provide a safe and responsive user experience

We do not sell, rent or trade your personal information to third parties.

Third-Party Services & Data Handling

We use trusted third-party platforms to help run our business, including:

  • OpenTable – for online bookings and reservation management

  • Wix Studio – for website hosting and analytics

  • Google Analytics – to understand website usage and improve user experience

These platforms may collect data according to their own privacy policies. We recommend reviewing their terms if you have any concerns.

We take reasonable steps to protect the security of your personal information and ensure it is not misused, lost, or accessed without permission.

Contacting Us & Your Privacy Rights

You have the right to access, correct or request the deletion of your personal information at any time. If you have a privacy-related question, or would like to request a copy of your data, please get in touch:

📧 info@charliesrooftop.com

We’ll respond to all privacy-related requests promptly and in accordance with applicable laws.

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